# PSR Article 13 — Information and conditions

Textual state: amended_substantial. 72 words changed

- Current text: Council final compromise text (Council document 8221/26) — not yet law.
- Compared against: COM(2023) 367 final — superseded.
- Classification is mechanical; method: https://paymentslaw.eu/method/
- Editorial review state: not_assessed. Markers are curated and selective, not a complete assessment.

Word-level diff, proposal → compromise: `{+text+}` was inserted, `[-text-]` was deleted.

## Paragraph 1

1. Payment service providers shall provide or make available to payment service users the following information and conditions: (a) a specification of the information or unique identifier to be provided by the payment service user in order for a payment order to be properly placed or executed; (b) the maximum execution time for the payment service to be provided; (c) {+where +}the {+payee's payment service provider is located outside the Union, the +}estimated time for the funds of credit transfers and money remittance transactions to be received by [-the -]{+that +}payment service [-provider of the payee located outside the Union; -]{+provider; +}(d) all charges payable by the payment service user to the payment service provider and, where applicable, a breakdown of those charges; (e) where applicable, the actual or reference exchange rate to be applied to the payment transaction; (f) where applicable, the estimated charges for currency conversion in relation to credit transfers and money remittance transactions, expressed as a {+monetary amount in the currency of the payer’s account and as a +}percentage mark-up over [-the latest available applicable foreign -]{+an aggregated mid-market +}exchange [-reference -]rate [-issued by -]{+as referred to in Article 5(4). That mark-up and any other applicable charges shall be disclosed to +}the [-relevant central bank; -]{+payer prior to the initiation of the payment transaction; +}(g) the alternative dispute resolution procedures available to the payment service user in accordance with Articles 90, 94 and 95.

## Paragraph 2

2. In addition, payment initiation service providers shall, prior to initiation, provide the payer with, or make available to the payer clear and comprehensive information on all of the following: (a) the name of the payment initiation service provider, the geographical address of its head office and, where applicable, the geographical address of its agent or branch established in the Member State where the payment service is offered, and any other contact details, including electronic mail address, relevant for communication with the payment initiation service provider; and (b) the contact details of the competent authority designated under this Regulation.

## Paragraph 3

3. Where applicable, any other relevant information and conditions set out in Article 20 shall be made available to the payment service user in an easily accessible manner.