# PSR Article 63 — Requests for refunds for payment transactions initiated by or through a payee

Textual state: amended_limited. 2 words changed

- Compared text: Council final compromise text (Council document 8221/26) — not yet law.
- Compared against: COM(2023) 367 final — superseded.
- Classification is mechanical; method: https://paymentslaw.eu/method/
- Editorial review state: marker_applied. Editor's notes are selective, not a complete assessment.

**Editor's note** — The deadline by which the payment service provider must either refund a payment transaction initiated by or through a payee or justify refusing the refund lengthens from 10 to 15 business days (Art 63(2)). (The case that shows why these notes exist: the two texts are 99.28% similar by wording, which puts this article near the top of any least-changed ranking, yet the deadline that a payer or payment service provider schedules against moves by five business days.)

Word-level diff, proposal → compromise: `{+text+}` was inserted, `[-text-]` was deleted.

## Paragraph 1

1. The payer may request the refund referred to in Article 62 of an authorised payment transaction initiated by or through a payee for a period of 8 weeks from the date on which the funds were debited.

## Paragraph 2

2. Within [-10 -]{+15 +}business days of receiving a request for a refund, the payment service provider shall do either of the following: (a) refund the full amount of the payment transaction; (b) provide a justification for refusing the refund and indicate the bodies to which the payer may refer the matter in accordance with Articles 90, 91, 93, 94 and 95 if the payer does not accept the reasons provided. The payment service provider’s right under the first subparagraph of this paragraph to refuse the refund shall not apply in the case set out in of Article 62(1), fourth subparagraph.