# PSR Article 63 — Requests for refunds for payment transactions initiated by or through a payee

Textual state: amended_limited. 2 words changed

- Current text: Council final compromise text (Council document 8221/26) — not yet law.
- Compared against: COM(2023) 367 final — superseded.
- Classification is mechanical; method: https://paymentslaw.eu/method/
- Editorial review state: marker_applied. Markers are curated and selective, not a complete assessment.

**Materially significant change** — Refund-or-justify SLA for payee-initiated refund requests lengthens from 10 to 15 business days (Art 63(2)). (The canonical case from the accuracy audit that motivated this overlay: similarity 0.9928, near the top of any 'least changed' view, yet the operative deadline a payer/PSP schedules against actually moves by five business days.)

Word-level diff, proposal → compromise: `{+text+}` was inserted, `[-text-]` was deleted.

## Paragraph 1

1. The payer may request the refund referred to in Article 62 of an authorised payment transaction initiated by or through a payee for a period of 8 weeks from the date on which the funds were debited.

## Paragraph 2

2. Within [-10 -]{+15 +}business days of receiving a request for a refund, the payment service provider shall do either of the following: (a) refund the full amount of the payment transaction; (b) provide a justification for refusing the refund and indicate the bodies to which the payer may refer the matter in accordance with Articles 90, 91, 93, 94 and 95 if the payer does not accept the reasons provided. The payment service provider’s right under the first subparagraph of this paragraph to refuse the refund shall not apply in the case set out in of Article 62(1), fourth subparagraph.