# Instrument Metadata
# Output tuned for LLM consumption -- deterministic parse of the
# EUR-Lex source, no LLM involved in generation.

instrument_id: adr
celex: "32013L0011"
eli: "http://data.europa.eu/eli/dir/2013/11/oj"
full_title: Alternative Dispute Resolution Directive 2013/11/EU
short_title: ADR
instrument_type: directive
document_type: directive
normative_weight: binding
jurisdiction: EU
effective_period:
  from: "2013-05-21"
  to: null
dates:
  adopted: "2013-05-21"
status: in_force
legal_status: in_force
structure_levels:
  - title
  - chapter
  - article
total_articles: 28
total_recitals: 62
total_annexes: 0
definitions_article: 4
chunk_strategy: by_chapter
chunks:
  - /adr/chunks/recitals.md
  - /adr/chunks/adr_t01_general_provisions.md
  - /adr/chunks/adr_t02_access_to_and_requirements_applicable_to.md
  - /adr/chunks/adr_t03_information_and_cooperation.md
  - /adr/chunks/adr_t04_the_role_of_competent_authorities_and_th.md
  - /adr/chunks/adr_t05_final_provisions.md
key_dates:
  - date: "1980-06-19"
    type: citation
    article: "11"
    context: "…contract is determined in accordance with Article 5(1) to (3) of the Rome Convention of 19 June 1980 on the law applicable to contractual…"
  - date: "2013-05-21"
    type: citation
    article: "22"
    context: "…is added: ‘20. Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for…"
  - date: "2013-05-21"
    type: citation
    article: "23"
    context: "…is added: ‘14. Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for…"
  - date: "2013-05-21"
    type: lifecycle
    context: "Adopted"
  - date: "2015-07-09"
    type: deadline
    article: "24"
    context: "1. By 9 July 2015, Member States shall communicate to…"
  - date: "2015-07-09"
    type: deadline
    article: "25"
    context: "…regulations and administrative provisions necessary to comply with this Directive by 9 July 2015. They shall forthwith communicate to…"
  - date: "2016-01-09"
    type: deadline
    article: "24"
    context: "…States shall inform the Commission of any subsequent changes to this information. 2. By 9 January 2016, Member States shall communicate to…"
  - date: "2018-07-09"
    type: review
    article: "20"
    context: "…shall make publicly available that consolidated list on a durable medium. 6. By 9 July 2018, and every four years thereafter,…"
  - date: "2019-07-09"
    type: review
    article: "26"
    context: "By 9 July 2019, and every four years thereafter, the…"

generated_at: "2026-09-08T12:36:51.902Z"

articles:
  - article_number: 1
    article_title: Subject matter
    chunk_file: /adr/chunks/adr_t01_general_provisions.md
    path: "Title 1 > Article 1"
    applies_to_entities:
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - consumer
      - POS
      - access
      - system
      - trader
    contains:
      obligations: false
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals: []

  - article_number: 2
    article_title: Scope
    chunk_file: /adr/chunks/adr_t01_general_provisions.md
    path: "Title 1 > Article 2"
    applies_to_entities:
      - member_states
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - consumer
      - POS
      - access
      - cross-border
      - system
      - ITS
      - trader
      - sales contract
      - service contract
      - cross-border dispute
      - adr procedure
      - adr entity
    contains:
      obligations: true
      prohibitions: true
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 6
        paragraph: "3"
    external_references: []
    recitals: []

  - article_number: 3
    article_title: Relationship with other Union legal acts
    chunk_file: /adr/chunks/adr_t01_general_provisions.md
    path: "Title 1 > Article 3"
    applies_to_entities:
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - consumer
      - trader
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 13
    external_references: []
    recitals:
      - 14

  - article_number: 4
    article_title: Definitions
    chunk_file: /adr/chunks/adr_t01_general_provisions.md
    path: "Title 1 > Article 4"
    applies_to_entities:
      - member_states
      - competent_authorities
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - consumer
      - transfer
      - POS
      - branch
      - cross-border
      - ITS
      - trader
      - sales contract
      - service contract
      - domestic dispute
      - cross-border dispute
      - adr procedure
      - adr entity
      - competent authority
    contains:
      obligations: false
      prohibitions: false
      permissions: false
      definitions: true
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 2
      - target: Article 20
        paragraph: "2"
    external_references: []
    recitals: []

  - article_number: 5
    article_title: Access to ADR entities and ADR procedures
    chunk_file: /adr/chunks/adr_t02_access_to_and_requirements_applicable_to.md
    path: "Title 2 > Article 5"
    applies_to_entities:
      - member_states
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - data_access
      - payment_systems
      - data_protection
    keywords:
      - consumer
      - POS
      - data
      - access
      - cross-border
      - ITS
      - trader
      - cross-border dispute
      - adr procedure
      - adr entity
    contains:
      obligations: true
      prohibitions: true
      permissions: true
      definitions: true
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references:
      - instrument_type: directive
        reference: "95/46/EC"
    recitals:
      - 44
      - 60

  - article_number: 6
    article_title: "Expertise, independence and impartiality"
    chunk_file: /adr/chunks/adr_t02_access_to_and_requirements_applicable_to.md
    path: "Title 2 > Article 6"
    applies_to_entities:
      - member_states
      - competent_authorities
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - data_access
      - payment_systems
      - liability
      - competent_authorities
      - conflicts_of_interest
    keywords:
      - consumer
      - SEPA
      - POS
      - scheme
      - ITS
      - trader
      - adr procedure
      - adr entity
    contains:
      obligations: true
      prohibitions: true
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 9
        paragraph: "2"
      - target: Article 2
        paragraph: "2"
      - target: Article 19
        paragraph: "3"
    external_references: []
    recitals:
      - 44

  - article_number: 7
    article_title: Transparency
    chunk_file: /adr/chunks/adr_t02_access_to_and_requirements_applicable_to.md
    path: "Title 2 > Article 7"
    applies_to_entities:
      - member_states
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - data_access
      - payment_systems
    keywords:
      - consumer
      - POS
      - cross-border
      - system
      - network
      - RTS
      - trader
      - cross-border dispute
      - adr procedure
      - adr entity
    contains:
      obligations: true
      prohibitions: false
      permissions: true
      definitions: true
      penalties: true
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 20
        paragraph: "2"
      - target: Article 5
        paragraph: "4"
      - target: Article 2
        paragraph: "2"
    external_references: []
    recitals: []

  - article_number: 8
    article_title: Effectiveness
    chunk_file: /adr/chunks/adr_t02_access_to_and_requirements_applicable_to.md
    path: "Title 2 > Article 8"
    applies_to_entities:
      - member_states
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - data_access
      - payment_systems
    keywords:
      - consumer
      - access
      - third party
      - ITS
      - adr procedure
      - adr entity
    contains:
      obligations: true
      prohibitions: true
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals: []

  - article_number: 9
    article_title: Fairness
    chunk_file: /adr/chunks/adr_t02_access_to_and_requirements_applicable_to.md
    path: "Title 2 > Article 9"
    applies_to_entities:
      - member_states
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - data_access
      - payment_systems
    keywords:
      - consumer
      - POS
      - consent
      - third party
      - RTS
      - trader
      - adr procedure
      - adr entity
    contains:
      obligations: true
      prohibitions: false
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 9
        paragraph: "2"
    external_references: []
    recitals: []

  - article_number: 10
    article_title: Liberty
    chunk_file: /adr/chunks/adr_t02_access_to_and_requirements_applicable_to.md
    path: "Title 2 > Article 10"
    applies_to_entities:
      - member_states
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - data_access
      - payment_systems
    keywords:
      - consumer
      - POS
      - settlement
      - RTS
      - ITS
      - trader
      - adr procedure
      - adr entity
    contains:
      obligations: true
      prohibitions: false
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals: []

  - article_number: 11
    article_title: Legality
    chunk_file: /adr/chunks/adr_t02_access_to_and_requirements_applicable_to.md
    path: "Title 2 > Article 11"
    applies_to_entities:
      - member_states
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - data_access
      - payment_systems
    keywords:
      - consumer
      - POS
      - trader
      - service contract
      - adr procedure
      - adr entity
    contains:
      obligations: true
      prohibitions: true
      permissions: false
      definitions: true
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 5
        paragraph: "1"
    external_references:
      - instrument_type: regulation
        reference: "593/2008"
    recitals: []

  - article_number: 12
    article_title: Effect of ADR procedures on limitation and prescription periods
    chunk_file: /adr/chunks/adr_t02_access_to_and_requirements_applicable_to.md
    path: "Title 2 > Article 12"
    applies_to_entities:
      - member_states
    topics:
      - consumer_protection
      - dispute_resolution
      - data_access
      - payment_systems
    keywords:
      - adr procedure
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals: []

  - article_number: 13
    article_title: Consumer information by traders
    chunk_file: /adr/chunks/adr_t03_information_and_cooperation.md
    path: "Title 3 > Article 13"
    applies_to_entities:
      - member_states
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - consumer
      - access
      - trader
      - service contract
      - adr entity
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals: []

  - article_number: 14
    article_title: Assistance for consumers
    chunk_file: /adr/chunks/adr_t03_information_and_cooperation.md
    path: "Title 3 > Article 14"
    applies_to_entities:
      - member_states
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - consumer
      - access
      - cross-border
      - network
      - service contract
      - cross-border dispute
      - adr entity
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals: []

  - article_number: 15
    article_title: General information
    chunk_file: /adr/chunks/adr_t03_information_and_cooperation.md
    path: "Title 3 > Article 15"
    applies_to_entities:
      - member_states
      - european_commission
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - consumer
      - POS
      - access
      - network
      - trader
      - adr procedure
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: true
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 14
        paragraph: "2"
      - target: Article 20
        paragraph: "4"
    external_references: []
    recitals: []

  - article_number: 16
    article_title: Cooperation and exchanges of experience between ADR entities
    chunk_file: /adr/chunks/adr_t03_information_and_cooperation.md
    path: "Title 3 > Article 16"
    applies_to_entities:
      - member_states
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - cross-border
      - settlement
      - network
      - domestic dispute
      - cross-border dispute
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals: []

  - article_number: 17
    article_title: Cooperation between ADR entities and national authorities enforcing Union legal acts on consumer protection
    chunk_file: /adr/chunks/adr_t03_information_and_cooperation.md
    path: "Title 3 > Article 17"
    applies_to_entities:
      - member_states
      - competent_authorities
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - data_protection
    keywords:
      - consumer
      - data
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references:
      - instrument_type: directive
        reference: "95/46/EC"
    recitals: []

  - article_number: 18
    article_title: Designation of competent authorities
    chunk_file: /adr/chunks/adr_t04_the_role_of_competent_authorities_and_th.md
    path: "Title 4 > Article 18"
    applies_to_entities:
      - member_states
      - competent_authorities
      - european_commission
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - competent authority
    contains:
      obligations: true
      prohibitions: false
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 19
      - target: Article 20
    external_references: []
    recitals: []

  - article_number: 19
    article_title: Information to be notified to competent authorities by dispute resolution entities
    chunk_file: /adr/chunks/adr_t04_the_role_of_competent_authorities_and_th.md
    path: "Title 4 > Article 19"
    applies_to_entities:
      - member_states
      - competent_authorities
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
    keywords:
      - consumer
      - POS
      - cross-border
      - system
      - network
      - ITS
      - trader
      - cross-border dispute
      - adr procedure
      - adr entity
      - competent authority
    contains:
      obligations: true
      prohibitions: false
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 20
        paragraph: "2"
      - target: Article 5
        paragraph: "4"
      - target: Article 2
        paragraph: "2"
      - target: Article 6
        paragraph: "3"
      - target: Article 6
        paragraph: "6"
    external_references: []
    recitals: []

  - article_number: 20
    article_title: Role of the competent authorities and of the Commission
    chunk_file: /adr/chunks/adr_t04_the_role_of_competent_authorities_and_th.md
    path: "Title 4 > Article 20"
    applies_to_entities:
      - member_states
      - competent_authorities
      - european_commission
    topics:
      - consumer_protection
      - dispute_resolution
      - competent_authorities
    keywords:
      - cross-border
      - ITS
      - cross-border dispute
      - adr procedure
      - adr entity
      - competent authority
    contains:
      obligations: true
      prohibitions: false
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 19
        paragraph: "1"
      - target: Article 5
        paragraph: "4"
      - target: Article 18
        paragraph: "1"
    external_references: []
    recitals: []

  - article_number: 21
    article_title: Penalties
    chunk_file: /adr/chunks/adr_t05_final_provisions.md
    path: "Title 5 > Article 21"
    applies_to_entities:
      - member_states
    topics:
      - consumer_protection
      - dispute_resolution
      - final_provisions
      - enforcement
    keywords: []
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: true
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 13
    external_references: []
    recitals: []

  - article_number: 22
    article_title: Amendment to Regulation (EC) No 2006/2004
    chunk_file: /adr/chunks/adr_t05_final_provisions.md
    path: "Title 5 > Article 22"
    applies_to_entities:
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - final_provisions
    keywords:
      - consumer
    contains:
      obligations: false
      prohibitions: false
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 13
    external_references:
      - instrument_type: directive
        reference: "2013/11/EU"
    recitals: []

  - article_number: 23
    article_title: Amendment to Directive 2009/22/EC
    chunk_file: /adr/chunks/adr_t05_final_provisions.md
    path: "Title 5 > Article 23"
    applies_to_entities:
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - final_provisions
    keywords:
      - consumer
    contains:
      obligations: false
      prohibitions: false
      permissions: true
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 13
    external_references:
      - instrument_type: directive
        reference: "2013/11/EU"
    recitals: []

  - article_number: 24
    article_title: Communication
    chunk_file: /adr/chunks/adr_t05_final_provisions.md
    path: "Title 5 > Article 24"
    applies_to_entities:
      - member_states
      - competent_authorities
      - european_commission
    topics:
      - consumer_protection
      - dispute_resolution
      - final_provisions
    keywords: []
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references:
      - target: Article 14
        paragraph: "2"
      - target: Article 18
        paragraph: "1"
      - target: Article 20
        paragraph: "2"
    external_references: []
    recitals: []

  - article_number: 25
    article_title: Transposition
    chunk_file: /adr/chunks/adr_t05_final_provisions.md
    path: "Title 5 > Article 25"
    applies_to_entities:
      - member_states
      - european_commission
    topics:
      - consumer_protection
      - dispute_resolution
      - final_provisions
    keywords:
      - POS
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals: []

  - article_number: 26
    article_title: Report
    chunk_file: /adr/chunks/adr_t05_final_provisions.md
    path: "Title 5 > Article 26"
    applies_to_entities:
      - european_commission
      - consumers
    topics:
      - consumer_protection
      - dispute_resolution
      - final_provisions
    keywords:
      - consumer
      - POS
      - trader
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals:
      - 2

  - article_number: 27
    article_title: Entry into force
    chunk_file: /adr/chunks/adr_t05_final_provisions.md
    path: "Title 5 > Article 27"
    applies_to_entities: []
    topics:
      - consumer_protection
      - dispute_resolution
      - final_provisions
    keywords:
      - ITS
    contains:
      obligations: true
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: true
    internal_references: []
    external_references: []
    recitals: []

  - article_number: 28
    article_title: Addressees
    chunk_file: /adr/chunks/adr_t05_final_provisions.md
    path: "Title 5 > Article 28"
    applies_to_entities:
      - member_states
    topics:
      - consumer_protection
      - dispute_resolution
      - final_provisions
    keywords: []
    contains:
      obligations: false
      prohibitions: false
      permissions: false
      definitions: false
      penalties: false
      delegated_powers: false
      implementing_powers: false
      rts_mandate: false
      its_mandate: false
      transitional: false
    internal_references: []
    external_references: []
    recitals:
      - 62